Randy was so great!!! When I signed up for this class it was an online course but I had made this mistake of thinking it was hands-on and in a classroom setting! Randy called to get a bit more information so that we would be set for the class and after chatting with me was able to make the classroom setting happen for us! He provided incredible information and made our learning environment fun and comfortable! I’d say he went above and beyond to help ensure a great experience!!! Thank you so much Randy and Pulse provider!!