My husband and I took the First Aid/ CPR/ AED course for the first time. The in-person portion was great practice in applying everything learned during the online portion. Randy, the instructor, was very clear with instructions and techniques and took care to make sure each of us were going through each step properly. He was also willing to answer any questions we had. The hands on experience helped to practice and become comfortable with the techniques and I am now confident I can help someone in an emergency. Thank you!