I was very pleased with the quality of the class instruction despite being in the midst of COVID challenges. Randy did a great job of incorporating the new mandatory measures to protect us all, while ensuring that we had all of our skills to meet the requirements as instructors. The class environment was relaxed while being structured enough to keep us on track. It was an “easy” class to take and time flew with real life applications in addition to the book requirements giving us multiple levels of personal learning opportunities.